Guest care
Arrival questions, local guidance and support during the visit. Clear communication helps everyone know what to expect.
AboutARK.
The home and the stay
Selected with care.
Managed by a local team.
Scroll to meet ARKRead about ARK ↓
What we do
A well-run home takes more
than a booking calendar.
ARK brings the home, the guest experience and the owner relationship under one local team. We choose homes for how they work for a group, then manage the details that make staying there easy.
That means thinking about the kitchen before dinner, access before arrival, and upkeep between bookings. Quality comes from doing that work consistently. Scottsdale is where we live and work.
Our approach
The work behind each stay.
Elegant amenitiesPrepared for the way
Prepared for the way
people use a home.
Comfortable beds and linens. Equipped kitchens. Living spaces that accommodate a group. Outdoor areas that are part of the stay.
We select and prepare homes with their setting, layout and day-to-day use in mind.
Smart home livingUseful systems.
Useful systems.
People within reach.
Smart access, climate control and entertainment make the practical parts of a visit easier. Our guest support is available 24/7.
Technology supports the stay. It does not replace the people looking after it.
Owner analyticsA clear view
A clear view
of the property.
Owners need to understand what is happening in their home. We provide visibility into occupancy, pricing, revenue and property matters.
Reporting sits alongside the practical work of managing the guest experience and caring for the property.
Around the booking
A stay starts before
the front door opens.
Guests see a place to spend the weekend. Our team sees the preparation, communication and property care that keep it working.
Wildflower, ScottsdaleBefore the bags arrive+
Clean linens. A prepared home. Clear arrival information. Getting the practical things in place gives a group more time to settle in.
Smart entry, climate control and entertainment should help people use the home without turning arrival into a troubleshooting session.
During the stay+
A question about the house can come up at any hour. Guest support is available 24/7, with people behind the systems.
The guest portal keeps stay information and local recommendations within reach. Our team is there for the questions that need a conversation.
After checkout+
The work continues between reservations: cleaning, replenishment, maintenance and getting the home ready for the next arrival.
For owners, property updates sit alongside occupancy, pricing and revenue information. Looking after the asset matters as much as filling the calendar.
Scottsdale born and based
A local team,
with the whole stay in view.
Hospitality is a team effort. Guest care, housekeeping and home care handle different parts of the experience, with the same home and the same guests in mind.
Housekeeping
Cleaning, linens and the reset between stays. A home should feel ready when the door opens.
Home care
Maintenance and attention to the property itself. The details that last beyond any one reservation.
Founded by Gus, built around a shared standard of hospitality.
Talk with ARK ↗Good questions
Useful to know
before you decide.
What makes a home a good fit for ARK?
We look at the setting, layout and how the home works for a group. Places to gather matter, along with comfortable bedrooms, useful kitchens and outdoor space people will actually use.
Each home has its own character. We do not need them to look alike to hold them to a consistent hospitality standard.
How do I choose the right home for my trip?
Start with sleeping arrangements, shared spaces and location. Look at the bedroom and bathroom layout, the kitchen and dining area, and the outdoor amenities that matter to your group.
If you are deciding between homes, tell us what your trip looks like. We can help you compare the details that are easy to miss in a listing.
Explore the homes ↗What will I see as a homeowner?
A view into occupancy, pricing and revenue, alongside information about property care. The aim is to make the operation understandable, so you can see what is happening in your home and ask informed questions.
Explore property management ↗Who do I contact during a stay?
Our guest care team. Support is available 24/7, and your arrival information includes the contact details for your stay.
Open the guest portal ↗What happens between guest stays?
Housekeeping resets the home: cleaning, fresh linens and replenishing supplies. Home care covers upkeep and maintenance, while guest care prepares the information for the next arrival.
The aim is consistency from one stay to the next, with attention to the property as well as the reservation.
I am considering property management. Where do we start?
Tell us about your home, how you use it and where you would like help. That gives us a useful starting point for discussing whether ARK is a good fit.
We can talk through guest operations, property care and owner reporting, so you understand what working together would involve.
Learn about property management ↗Your next step